How to submit a new support ticket:
- In the top navigation bar hover over the Support button and then click on Submit New Ticket.
- Select a type of ticket that your question pertains to.
- Declare a priority for your ticket.
- Select which package/product your ticket applies to. May only have one option unless you have more than one account.
- Enter in a subject for your message.
- Enter in your message pr question.
- You also have the option to upload a file with your message. If you want to add multiple files to your message click the Add a New File link.
- Click the Submit button
Note: We try to address lots of common questions in our Knowledgebase. If you start typing in the search bar, Knowledgebase article suggestions will pop as you type.
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